The Florida Department of Children and Families has launched the OUR Florida rental assistance program to provide rental and utility assistance to families in need. To verify eligibility and apply, please visit https://OURflorida.com or call (833)493-0594 from 7 a.m. — 6 p.m. EST.


The programs below have been established to help residents in Polk, Orange, and Osceola Counties with rental and housing costs.
Orange County Emergency Rental Assistance Program
  • For additional information and to apply, please click here.
Osceola County Emergency Rental Assistance/Mortgage Foreclosure Prevention
  • To access more information, please click here.

Osceola County COVID-19 Elderly & Disabled Housing/ Utility Assistance Program

  • Up to six months of assistance available
  • Must be 62 years of age or older or permanently disabled
  • Paper applications only. Packets will be available at Osceola County Human Services (1392 E. Vine Street, Kissimmee, FL 34744) on:
    • Mondays, Wednesdays, and Fridays (8:30 a.m. – noon)
    • Tuesdays and Thursdays (1:00 p.m. – 4:00 p.m.)
  • Payments will be made directly to the mortgage company/landlord and utility company
  • If you have any questions regarding the program, please call 407-742-8403
  • What’s needed?

  • Driver’s license or state of Florida identification card
  • Current lease or mortgage statement in applicants/co-applicants name
  • Utility bill in applicants/co-applicants name
  • W-9 form from landlord, property manager, or mortgage company
  • SSDI eligibility documentation
Polk County Eviction Prevention Program
  • For additional information and to apply, please click here.
The City of Orlando has also announced that they will distribute over $7.8 million in emergency rental assistance to households affected by COVID-19. An online portal is now open and can be accessed here.
If you need help with utilities, please click here to access information from the United Way.

Emergency Rental Assistance Programs

The U.S. Department of Treasury has collected websites associated with grantees’ Emergency Rental Assistance (ERA) programs to help tenants and landlords find rental assistance programs in their local areas. Click here for more information.