Hurricane Resources

















Dear friends and neighbors, 

As coronavirus cases continue to spike, Floridians are also bracing for an already active 2020 hurricane season. In light of a possible crisis within a crisis, it’s important to start preparing your emergency plans now. 

Hurricanes can cause sudden challenges like knocking out power, blocking roads and disrupting the response of emergency services. COVID-19 will only add to this complexity. 

So, how do you make an emergency plan during a pandemic? First, make sure you have the most up to date information on how to protect yourself and your loved ones from COVID-19. The more you know, the easier it’ll be to respond to a storm while following CDC recommendations. Second, plan ahead. Below you will find a compilation of resources and emergency contact information, listed county by county, that may be useful if we face a severe storm. We will be updating this page throughout hurricane season.

In case our district offices are ever closed due to a hurricane, you can always contact my D.C. office should you need any assistance: (202) 225-9889.

Lastly, a sincere thank you to all the emergency management team, first responders, police departments, healthcare workers, and thousands of volunteers that work to keep Florida safe throughout storms. Together, let’s prepare to face this year’s hurricane season.

In community, 

Darren Soto




The Individuals and Households Program (IHP) provides financial help or direct services to those who have necessary expenses and serious needs if they are unable to meet the needs through other means. Assistance includes: Housing repair, replacement, and construction, and grants for uninsured, disaster-related necessary expenses and serious needs.


Do not proceed to any shelter until you have confirmed that it is open and operating.



  • Call 911 for any emergency 
  • State of Florida Emergency Information 24-hour hotline: 1-800-342-3557

Polk County

  • Polk County Emergency Management: Phone: (863) 298-7000  
  • American Red Cross: Mid-Florida Chapter (Polk County) 863-295-5941.  Leesburg, FL:(352) 314-0883, New Port Richey, FL: (727) 848-8354 
  • Disaster Services: 24-hour phone number: 863-294-5941
  • Service to the Armed Forces (SAF) 24-hour phone number: 1-877-272-7337
  • Polk County Sheriff’s Office Emergency Numbers Polk County Emergency Management: (863) 298-7000, Polk County EMS/Fire (863) 401-2222. Polk County FIRE/EMS Administration  (863) 519-7400
  • Salvation Army Emergency Shelter and Feeding Program Lakeland, FL 33801. (863) 682-8179
  • Polk County Utilities- 863-299-4100
  • Polk County Waste- 863-284-4319
  • Lakeland Water Utilities- 863-834-8316
  • Polk County Water- 863-298-4100

Orange County

Osceola County

  • Osceola County Emergency Management  Phone: (407) 742-9000 
  • American Red Cross: Greater Orlando Chapter (Orange, Osceola, Seminole Counties) 407-894-4141
  • Osceola Sheriff’s Office: 2586 Partin Settlement Rd Kissimmee, FL 34744 Phone: 407-348-2222 Emergency: 407-742-5911
  • Kissimmee Utility Authority- 407-933-7777
  • Toho Water Authority- 407-944-5000


  • Those interested in volunteering to assist in Florida, visit: Individuals looking to volunteer at shelters, should complete shelter operations training online and submit a registration form. If you are a nurse and available to volunteer, please email to volunteer.
  • Anyone looking to get involved is encouraged to volunteer with local and nationally known organizations. A list of volunteer websites are available at